OVERVIEW

These Terms and Conditions ("Terms") govern all sales of products and services by Battery Covers Ltd ("Battery Covers", "we", "us", "our"), a company registered in England and Wales. By placing an order with us, you agree to be bound by these Terms in full.

Battery Covers sells solar battery and inverter enclosures and related products. Our online store is operated via Shopify. Any purchase made through our website constitutes a contract between you and Battery Covers Ltd, not Shopify.

These Terms apply to both business customers (B2B) and individual consumers (B2C). Where your rights differ depending on whether you are a consumer or a business, this is clearly indicated.

Your statutory rights: Nothing in these Terms affects your statutory rights under English law, including your rights under the Consumer Rights Act 2015 (if you are a consumer) or the Sale of Goods Act 1979 (if you are a business).

 

SECTION 1 — DEFINITIONS

In these Terms, the following definitions apply:

    •  "Consumer" means an individual purchasing for personal, domestic, or household use, not in the course of a business.

    •  "Business Customer" means any person or entity purchasing in the course of a trade, business, craft, or profession.

    •  "Products" means the solar battery and inverter enclosures and related items sold by Battery Covers Ltd.

    •  "Order" means a purchase order submitted by you through our website or otherwise in writing.

    •  "Contract" means the agreement formed between you and Battery Covers Ltd upon our acceptance of your Order.

    •  "Installer" means any competent person or company responsible for the physical installation of our Products at a premises.

 

SECTION 2 — ACCESS AND ACCOUNT

By using our website and placing an order, you confirm that:

    •  You are at least 18 years of age;

    •  You have legal capacity to enter into a binding contract;

    •  All information you provide to us is accurate, current, and complete;

    •  You will promptly update your account information if it changes.

 

You are solely responsible for maintaining the confidentiality of your account credentials. You must not transfer or assign your account to any third party. We reserve the right to suspend or terminate accounts where we suspect fraudulent or unlawful activity.

 

SECTION 3 — OUR PRODUCTS AND INTENDED USE

3.1 Product Description

Battery Covers Ltd manufactures and supplies passive aluminium enclosures designed to house solar battery and inverter systems. Our Products are installed externally on buildings with a ventilation gap between the enclosure and the wall surface. Our Products do not contain active electrical components.

We have made every reasonable effort to ensure accurate representation of our Products on our website. However, colours and appearances may vary slightly from those displayed on screen due to device settings and screen calibration. Product descriptions are subject to change without notice.

3.2 Intended Use

Our Products are designed and intended solely for:

    •  External housing of solar battery and inverter systems;

    •  Installation by a competent person in accordance with our installation guidelines

3.3 Limitations of Use

Our Products are NOT intended for:

    •  Internal installation within occupied buildings without appropriate assessment;

    •  Use on buildings classified as Higher Risk Buildings under the Building Safety Act 2022 (buildings over 18 metres or 7 storeys) without prior written confirmation from us;

     •  Any use that conflicts with applicable planning permissions, building regulations, or fire safety requirements;

    •  Modification or alteration by any party other than Battery Covers Ltd without our prior written consent.

3.4 Battery Manufacturer Compatibility

Where Battery Covers Ltd has obtained written confirmation from a battery manufacturer that our Products do not adversely affect the warranty of their product, this applies solely to the specific product tested. Such confirmation does not constitute approval for all configurations or uses. 

3.5 Installation Requirements

Installation of our Products must be carried out by a suitably competent person. The following requirements must be observed at all times:

    •  The ventilation gap between the enclosure and the wall must be maintained as specified in our installation guidelines;

    •  All applicable building regulations, fire safety requirements, and electrical regulations must be complied with;

    •  The enclosure must not be modified in any way that compromises ventilation, structural integrity, or fire performance;

    •  Installation must comply with CDM Regulations 2015 where applicable;

    •  Any relevant planning consents must be obtained prior to installation.

Failure to follow installation requirements may affect the performance of the enclosure, void any warranty offered by Battery Covers Ltd, and transfer liability for any resulting damage or injury to the Installer or Customer.

 

SECTION 4 — ORDERS AND CONTRACT FORMATION

When you place an order on our website, you are making an offer to purchase. No contract is formed until Battery Covers Ltd sends you an order confirmation by email. We reserve the right to decline any order at our discretion, without obligation to provide a reason.

Please review your order carefully before submission. Once an order has been accepted, cancellation may not be possible unless you have statutory cancellation rights (see Section 9 — Right to Cancel).

In the event that we are unable to fulfil your order, cancel it, or need to make changes, we will contact you using the details provided at the time of ordering. If payment has already been taken, a full refund will be issued promptly.

Business Customers: You represent and warrant that you have authority to enter into this Contract on behalf of your business and that any purchases are made in the course of that business.

 

SECTION 5 — PRICES, VAT AND BILLING

All prices displayed on our website are in pounds sterling (GBP) unless altered to euros (EUR) for customers in ROI. Prices are clearly stated as inclusive or exclusive of VAT. Where prices are shown exclusive of VAT, the applicable VAT at the current UK rate will be added at checkout and shown on your invoice. No VAT is added for purchases made in EUR for dispatch to RoI.

Prices are subject to change without notice. The price charged will be the price confirmed in your order confirmation email at the time of acceptance.

We accept payment by the methods listed on our website. Payment must be received and processed before an order is accepted and fulfilled. You warrant that you are authorised to use the payment method provided and that the details given are accurate and complete.

We reserve the right to correct any pricing errors on our website. If a pricing error is identified after your order has been accepted, we will contact you to confirm whether you wish to proceed at the correct price or cancel the order.

VAT invoices will be issued for all orders when requested. Battery Covers Ltd is a VAT-registered business. Our VAT registration number is available on request.

 

SECTION 6 — SHIPPING AND DELIVERY

All delivery timeframes quoted on our website or in correspondence are estimates only and are not guaranteed. We shall not be liable for delays caused by third-party carriers, weather, customs processing, industrial action, or other events outside our reasonable control.

Risk of loss and damage to Products passes to you at the point of delivery to your nominated address. Title to the Products passes to you upon receipt of full payment.

If your delivery is delayed or lost, please contact us at support@embracerenewables.com and we will investigate with the carrier. We are not responsible for losses caused by incorrect delivery addresses provided by you.

Consumers: If your order is significantly delayed beyond the estimated delivery date and the delivery date was essential to your purchase, you may be entitled to cancel the order and receive a full refund under the Consumer Rights Act 2015.

 

SECTION 7 — WARRANTY

7.1 Our Warranty

Battery Covers Ltd warrants that our Products, at the time of delivery:

    •  Are of satisfactory quality, free from material defects in materials and workmanship;

    •  Are fit for their intended purpose as described in Section 3;

    •  Conform to any description given on our website or in written correspondence.

Our warranty period is 24 months from the date of delivery, unless otherwise stated in writing at the time of sale.

7.2 Warranty Exclusions

Our warranty does not cover:

    •  Defects arising from incorrect installation, including failure to follow our installation guidelines;

    •  Damage caused by modification, alteration, or repair by any party other than Battery Covers Ltd;

    •  Fair wear and tear over time;

    •  Damage caused by weather events, vandalism, or other external forces;

    •  Damage caused by housing incompatible batteries or inverters or other hardware that is not a solar battery or inverter;

    •  Any issue arising from failure to comply with applicable building or electrical regulations.

7.3 Consumer Statutory Rights

If you are a Consumer, your statutory rights under the Consumer Rights Act 2015 are not affected by the above warranty. You have the right to products that are of satisfactory quality, fit for purpose, and as described. If a product fails to meet these standards, you may be entitled to a repair, replacement, or refund depending on the circumstances.

 

SECTION 8 — RETURNS AND REFUNDS

8.1 Faulty or Misdescribed Products

If your Product is faulty or does not match its description, please contact us at support@embracerenewables.com within a reasonable time of discovery. We will arrange for inspection and, where applicable, a repair, replacement, or refund in accordance with your legal rights.

8.2 Consumer Right to Cancel (Distance Selling)

If you are a Consumer purchasing online, you have the right to cancel your order within 14 calendar days of receiving your Products, without giving any reason, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

To exercise your right to cancel, you must notify us clearly in writing (by email to support@embracerenewables.com) within the 14-day period. You must return the Products to us in their original, unused condition at your own cost unless the Products are faulty or misdescribed.

We will issue a full refund of the purchase price within 14 days of receiving the returned Products or proof of return, whichever is earlier.

The right to cancel does not apply to Products that have been installed, modified, or used.

8.3 Business Customer Returns

Business Customers do not have a statutory right to cancel under the Consumer Contracts Regulations. Returns by Business Customers are at our discretion and subject to agreement in writing prior to return. A restocking fee may apply.

 

SECTION 9 — FIRE SAFETY AND BUILDING REGULATIONS

Our Products are externally mounted aluminium enclosures. Battery Covers Ltd can provide documentation relating to the fire performance characteristics of the materials used in our Products upon request.

It is the responsibility of the Customer, Installer, and building owner to ensure that the installation of our Products complies with all applicable building regulations, including fire safety requirements relevant to the specific building and installation. This includes, but is not limited to, compliance with Approved Document B of the Building Regulations.

Customers installing our Products on buildings subject to the Building Safety Act 2022 — including buildings over 18 metres in height or 7 storeys — should seek appropriate professional advice to confirm compliance with the additional requirements applicable to such buildings

 

SECTION 10 — DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

10.1 Products Provided As Described

Our Products are provided in accordance with the descriptions set out in Section 3 of these Terms. We do not make any representation or warranty beyond what is expressly stated in these Terms or in written correspondence.

10.2 Limitation of Liability — Business Customers

To the fullest extent permitted by applicable law, our total liability to Business Customers in connection with any order or contract shall not exceed the total price paid by you for the Products to which the claim relates.

We shall not be liable to Business Customers for any indirect, consequential, or special losses, including but not limited to: loss of profit, loss of business, loss of anticipated savings, or damage to goodwill, whether arising in contract, tort, or otherwise.

10.3 Limitation of Liability — Consumers

If you are a Consumer, we do not seek to exclude or limit our liability beyond what is permitted by law. Nothing in these Terms limits our liability for:

    •  Death or personal injury caused by our negligence;

    •  Fraud or fraudulent misrepresentation;

    •  Any other liability that cannot be excluded or limited by English law.

10.4 Installation Liability

Battery Covers Ltd is not responsible for any loss, damage, or injury arising from incorrect installation of our Products, failure to follow our installation guidelines, or failure to comply with applicable building or electrical regulations. Such liability rests with the Installer and/or Customer.

 

SECTION 11 — INTELLECTUAL PROPERTY

All intellectual property rights in our Products, website, branding, content, and documentation (including but not limited to trademarks, designs, text, images, and product designs) are owned by Battery Covers Ltd or licensed to us. You may not reproduce, distribute, or use any of our intellectual property without our prior written consent.

These Terms permit you to use our website for the purpose of purchasing our Products only. Unauthorised use may constitute an infringement of our intellectual property rights.

 

SECTION 12 — DATA PROTECTION AND PRIVACY

Battery Covers Ltd processes your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are registered with the Information Commissioner's Office (ICO).

Our Privacy Policy, available on our website, sets out how we collect, use, store, and protect your personal data, and your rights in relation to that data. By placing an order with us, you acknowledge that you have read and understood our Privacy Policy.

We use Shopify to power our online store. Shopify may process certain data in connection with the provision of their platform services. Please refer to Shopify's Privacy Policy for details.

 

SECTION 13 — THIRD-PARTY LINKS AND TOOLS

Our website may contain links to third-party websites or tools. These are provided for convenience only. We are not responsible for the content, accuracy, or practices of any third-party website, and a link does not constitute endorsement. You access third-party websites at your own risk.

 

SECTION 14 — FEEDBACK AND REVIEWS

We welcome feedback on our Products and services. By submitting feedback, reviews, or suggestions to us, you grant Battery Covers Ltd a perpetual, royalty-free licence to use, reproduce, publish, and display that feedback for business purposes, including on our website and marketing materials.

You warrant that any feedback you submit is your own, is accurate, and does not infringe the rights of any third party. We reserve the right to remove feedback that we consider unlawful, defamatory, or otherwise inappropriate.

 

SECTION 15 — COMPLAINTS

We take complaints seriously and aim to resolve them promptly and fairly.

If you have a complaint about our Products or service, please contact us in the first instance by:

    •  Email: support@embracerenewables.com

    •  Post: Battery Covers Ltd, Bellstone House, Friday Street, Painswick, GL6 6QJ

    •  Telephone: +44 (0) 3335 776610

We aim to acknowledge all complaints within 3 working days and to resolve them within 14 working days. If we are unable to resolve your complaint within this timeframe, we will keep you informed of progress.

Consumers: If you are not satisfied with our resolution, you may be entitled to refer your complaint to an Alternative Dispute Resolution (ADR) scheme or to the courts. We will provide details of available ADR options upon request.

 

SECTION 16 — PROHIBITED USES

You may use our website and services for lawful purposes only. You must not:

    •  Use our services for any unlawful or fraudulent purpose;

    •  Infringe any intellectual property rights;

    •  Transmit any harmful, offensive, or malicious content;

    •  Attempt to gain unauthorised access to our systems;

    •  Resell our Products for commercial purposes without our prior written agreement;

    •  Export our Products in breach of applicable export control laws.

We reserve the right to suspend or terminate access to our services where we reasonably believe these Terms have been breached.

 

SECTION 17 — EVENTS OUTSIDE OUR CONTROL (FORCE MAJEURE)

We shall not be in breach of these Terms, nor liable for any delay or failure in performance, to the extent that such delay or failure results from events outside our reasonable control, including but not limited to: acts of God, fire, flood, severe weather, pandemic, strikes, civil unrest, government action, or failure of third-party suppliers.

If such an event occurs, we will notify you as soon as reasonably practicable and take reasonable steps to minimise the impact on your order.

 

SECTION 18 — TERMINATION

We may suspend or terminate your access to our services at any time without notice if we reasonably believe you have breached these Terms. On termination, all outstanding payment obligations remain due.

Sections relating to Intellectual Property, Limitation of Liability, Governing Law, and any other provisions that by their nature should survive termination shall continue in full force following termination.

 

SECTION 19 — GENERAL

19.1 Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be severed to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

19.2 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

19.3 Entire Agreement

These Terms, together with our Privacy Policy and any order confirmation, constitute the entire agreement between you and Battery Covers Ltd in respect of your purchase, and supersede all prior representations, agreements, and understandings.

19.4 Assignment

You may not transfer or assign your rights under these Terms without our prior written consent. Battery Covers Ltd may assign or transfer its rights and obligations under these Terms without notice to you.

19.5 Changes to These Terms

We reserve the right to update or amend these Terms at any time. Changes will be posted on our website and will take effect from the date of posting. Your continued use of our services following any changes constitutes acceptance of the updated Terms. We will notify you of any material changes by email where we hold your contact details.

 

SECTION 20 — GOVERNING LAW AND JURISDICTION

These Terms and any Contract formed between you and Battery Covers Ltd shall be governed by and construed in accordance with the laws of England and Wales.

Business Customers: Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Consumers: If you are a Consumer residing in Scotland or Northern Ireland, you may also bring proceedings in the courts of your country of residence. Nothing in this clause affects your right to seek relief in the courts of your country of residence.

 

SECTION 21 — CONTACT INFORMATION

For all enquiries, orders, warranty claims, complaints, or general correspondence, please contact us at:

 

Battery Covers Ltd

Bellstone House, Friday Street, Painswick, GL6 6QJ

United Kingdom

 

Email: batterycovers@embracerenewables.com

Telephone: +44 (0) 3335 776610

Website: www.batterycovers.co.uk

 

Company registered in England and Wales.

VAT registration number: GB491185377